FAQ’s

Jokma Era accepts all major credit and debit cards, via PayPal. 

The process of moving your music to Jokma Era from another distributor is simple, but it’s important you follow these steps very carefully to make sure you don’t lose any of your existing streams or playlist placements.


Here’s what you need to do:



  1. Find all metadata and original files associated with the music you’d like to move to Jokma Era.


This includes:


  • ISRC codes

  • Artist name & track titles

  • Original audio files

  • Original artwork


It’s really important all of this information is EXACTLY the same as your original release when you re-upload your music to Jokma Era, so make a note of it, double-check everything and keep it somewhere safe.



  1. Issue a takedown request with your current distributor.


Log into the account you have with your current distributor and ask them to remove your music from stores. There is usually a ‘takedown request’ button you can click to make this happen.


It is really important that you wait until your release has been completely removed from all stores before we can re-deliver it. If we try and re-deliver it before it has been properly removed, the release will fall up as a duplicate in the stores' system, which will result in both releases being removed. 


Ensuring that this process is correctly followed, there will be no issues with crossovers and potential editorial hides from Apple Music, Spotify, or any other stores you're requesting a takedown from. 



  1. Reupload your music to Jokma Era.


Once your takedown request has been processed by your current distributor and your release is no longer live in stores, you can re-upload your music to Jokma Era.


Remember to use the exact same ISRC codes, artist names, and track titles you made a note of earlier, as well as the original audio files and artwork.




What next?


We’ll get your music back up in stores as quickly as possible with all of your original streaming numbers & playlist placements intact, but there may be a short period of downtime.


If you’re thinking of moving to Jokma Era, contact us at support@jokmaera.com with the subject line ‘Moving My Music to Jokma Era’ and we’ll help you with the process.


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This feature will be coming soon, for now unfortunately we aren't working with music video distribution

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Yes, you can pick exactly which stores your music is sent to. 

We can release your music to hundreds of major online music streaming platforms and download stores across the globe, including Spotify, Apple Music, TikTok, Instagram, iTunes, Amazon, Deezer, Tidal, and many more.


You can see the full list of platforms we distribute music to here.

The royalty returns on streams is approximately 0.003p per stream, but may vary in different territories. 


The amount paid for downloads will also vary, as stores take a commission between 10-30%. 8% is automatically taken by the PRS and then there is around 3-5% variance in bank charges when they send the royalties over. VAT is not applicable on royalties.


Sales are reported either monthly or quarterly. We receive iTunes sales reports 55 days after the end of a month. For example, sales for January will be reported around 25th March. Other stores can take 3 to 4 months to report. 


We update your sales them the moment we receive the data, and you can request your money as soon it’s available.


No. You’ll keep 100% of everything you earn in royalties.

When you sign up to Jokma Era Upcoming Artist Plan, you’ll be able to distribute 20 tracks to all the major online stores for 1 artist from just $6.99 a year.


With the Professional Plan/Band Plan, you can release unlimited music for 2 artists as well as compilation releases from $20.99 a year.


Our Record Label Plan allows you to release unlimited music for up to 5 artists plus compilation releases from $50.99 a year.


Prices may vary depending on your currency and location.


Full details of our distribution packages can be found on our Pricing page.

Sign up with your email address and follow the instructions on your Jokma Era Dashboard to start creating a new release. 


You will need your audio in WAV or MP3 format, as well as artwork to the specifications of 3000 x 3000 pixels, JPG file, and RGB colour formatted. Follow the links below for more details on formatting your audio and artwork correctly.



Audio format guidelines


Artwork format guidelines